Colaiste Ide uses cookies to give you the best experience on our websites. By using this site you agree to our use of cookies as described in this Privacy Policy. Click here to remove this message.

Hospitality Operations

QQI Level 5Major Award (5M2083) in Hospitality Operations

There is a place in education for everyone and yet one of the biggest challenges for young people with disabilities and their parents is how they move from a structured ordered environment to the next phase of education.

The period before the move can often be dominated by a time of anxiety as there appears to be a lack of knowledge about viable post school options where students with disability can participate alongside their peers in Further Education.

Colaiste Ide CFE has responded to this need and is the first College of Further Education in Dublin to devise, and implement a Post Leaving Certificate programme to provide young people with disabilities the opportunity pursue a QQI Level 5 Hospitality Operations award as a programme specially adapted to their pace of learning and needs.

The programme enables students to explore a variety of concepts and subject areas relating to the hospitality industry such as reception skills, customer relations , hospitality service skills accomodation techniques, food beverage preparation nutrition and work experience. In participating on the programme students are given the opportunity to pursue meaningful specially selected work experience provided by Neylons Facility Management. Following this an employment contract is offered to students in a wide variety of positions on successful completion of the programme.

The programme has supports from the Central Remedial Clinic and National Learning Network and students are enabled the to have the same access, choice and opportunity as their peers who do not have disabilities; thus supporting them to play a full and active role as a citizen in their community.

A core feature of the programme places an emphasis on the cross-collaboration of key departmental personnel to support young people with disabilities making the transition to Further Education.


This one-year programme enables students to explore a variety of concepts and subject areas related to hospitality operations.

Hospitality is a growing industry, which is diverse and exciting, providing an abundance of employment opportunities in Ireland and abroad. Learners are trained in a range of hospitality service skills, including customer relations, services and accommodation, techniques, food and beverage preparation and reception skills. Graduates may choose to further their studies within the College by applying for the QQI Level 6 major award in Hospitality Operations (6M2095).

This programme gives students over the age of 18 the possibility to be selected for an Erasmus+ European Mobility Exchange placement (subject to funding).

Entry Requirements

•    Leaving Certificate: Five passes at Ordinary Level, or
•    Leaving Certificate Applied, Distinction, or
•    QQI/FETAC Level 4 award, or
•    Others, including mature students are assessed individually, and
•    Personal interview

Principal Area of Study

Food Preparation, Menu Design and Applied Nutrition, Accommodation Techniques, Restaurant Skills, HACCP, Reception and Frontline Office Skills, Customer Service, Work Practice and Word Processing.


QQI, EHOA (Environmental Health Offices Association)

Career Opportunities and Progression

This course offers progression options for learners to programmes in Universities and Institutes     of Technology. Third-level institutes reserve a number of places on degree courses for mature learners (over the age of 23). Learners must apply to each institute individually.

Learners who complete this major QQI award at Level 5 are eligible to apply through the CAO system for entry into participating courses in the QQI Higher Education Links Scheme (HELS). A limited number of places are available and applicants are ranked according to results achieved in their QQI major award.


Coláiste Íde has developed strong working relationships with the Irish Hotel Federation (IHF) and the Restaurant Association of Ireland (RAI). Successful candidates regularly pursue careers in the hospitality industry, in posts related to kitchen, accommodation, restaurant service, and reception/office.


1 Year

Course Code: