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Tourism, Travel and Airline Studies (IATA) Academy of Aviation

QQI Level 5 in Tourism and Business, (5M5011)


This one-year course gives the learner a comprehensive introduction to the travel and tourism industries. Students are equipped with best-practice skills required to secure employment in the tourism industry, as cabin crew, airport ground handling staff or in travel consultancy.

This course gives students over the age of 18 the opportunity to be selected for an Erasmus and European Mobility Exchange Placement.

Entry Requirements

•    Leaving Certificate: Five passes at Ordinary Level, or
•    Leaving Certificate Applied, or
•    QQI/FETAC Level 4 award, or
•    Others, including mature students are assessed individually, and
•    Personal interview

Principal Area of Study

Tourism Principles and Practice, Tourism Information and Administration, Cabin Crew Operations, Airline Studies, Travel Agency Service Skills, Customer Service, Work Experience, Word Processing, Galileo Computerised Reservation Systems (Viasinc), Geography in Travel Planning (IATA)

This programme also includes a unique Cabin Crew Induction Course, delivered by leading industry specialists. This four-day interactive course is presented at the Carlton Hotel, Dublin Airport  and the Carlton Hotel, Dublin Airport using a simulated Airbus A320 for practical training.

Students will be instructed in: Roles and Responsibilities of Cabin Crew Members, Safety, emergency equipment and procedures, Passenger handling, customer care and communications, Personal presentation, grooming, interview techniques, On-board service and Crew resource management.


QQI, IATA, Academy of Aviation (AOA), Viasinc

Career Opportunities and Progression

This course offers progression options for learners to programmes in Universities and Institutes of Technology. Third-level institutes also reserve a number of places on degree courses for mature learners (over the age of 23). Learners must apply to each institute individually.

Learners who complete this major QQI award at Level 5 are eligible to apply through the CAO system for entry into participating courses in the QQI Higher Education Links Scheme (HELS). A limited number of places are available and applicants are ranked according to results achieved in their QQI major award.


Graduates often go on to establish careers in the airline industry (cabin crew, ground staff). Others have secured employment with cruise and ferry companies, car rental and travel agencies, tourist offices and hotels. Students may also progress to the IATA Diploma and QQI level 6 Tourism with Business (6M5012) programme within the College or to travel and tourism courses in Institutes of Technology, including DIT.


1 Year

Course Code: