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Colaiste Ide College of Further Education

Tourism, Travel, Airline Studies and Cabin Crew (Tourism with Business)

PLSS Code 370126 | Course Fees: Free | Registration Charge: €50

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This one-year course gives the learner a comprehensive introduction to the travel and tourism industries. Students are equipped with best-practice skills required to secure employment in the tourism industry, as cabin crew, airport ground handling staff or in travel consultancy.

Entry Requirements

In general you need to have a minimum of 5 passes at ordinary level in the Leaving Certificate or its equivalent.  Applications are welcome from students with Leaving Certificate Vocational, Leaving Certificate Applied or FETAC Level 4 qualifications.  Exceptions can be made where special circumstances apply on a case by case basis.  The Leaving Certificate is not a requirement for mature students and appropriate experience can be considered as meeting the entry requirement for most courses.

What Will I Study?

Tourism Principles and Practice, Tourism Information and Administration, Cabin Crew Operations, Airline Studies, Travel Agency Service Skills, Customer Service, Work Experience, Word Processing.

Travel Agency Service Skills

This module aims to enable the learner to acquire the knowledge, skill and competence to understand the fundamentals of travel agency operations and functions. It is intended to prepare the learner for employment or further training in the tourism industry particularly in the travel agency sector. You will develop an understanding of the products and services offered by travel agencies, explore the legal responsibilities involved in running a travel agency with regard to consumers, employees and suppliers. The module will also highlight the importance of market research in running a successful travel agency business and explore the importance of understanding customer needs and wants and being customer focused.

The module covers four areas :

  • Travel Agency Products and Services
  • The Traditional Travel Brochure
  • Role Of Legislation For Travel Agents
  • Understanding the Market


Academy of Aviation

This programme also includes a unique Cabin Crew Induction Course, delivered by leading industry specialists. This week long interactive course is presented at the Carlton Hotel, Dublin Airport using a simulated Airbus A320 for practical training. Students will be instructed in: Roles and Responsibilities of Cabin Crew Members, Safety, emergency equipment and procedures, Passenger handling, customer care and communications, Personal presentation, grooming, interview techniques, On-board service and Crew resource management.

What Qualifications Will I Get When I Finish The Course?

QQI Tourism 5M5011 NFQ Level 5, Academy of Aviation (AOA), Viasinc

Career Opportunities and Progression

There are approximately forty Higher Education Institutions including Universities, Institutes of Technology and private colleges offering places on a range of courses to QQI full award certificate holders. QQI’s information page Going to higher education using my QQI Award provides answers to some of the more frequently asked questions.

Intending applicants are advised at all times to confirm linked awards, any additional module requirements, applications processes and scoring systems with the Admission Offices of the participating Higher Education Institutions or visit visit

Full awards can also be used for graduates' progression to Further Education level 6 courses -  visit for further information. Full awards can also be used for entry to UK, European and International universities, on a case-by-case basis. Full information can be found here.

Graduates often go on to establish careers in the airline industry (cabin crew, ground staff). Others have secured employment with cruise and ferry companies, car rental and travel agencies, tourist offices and hotels. Students may also progress to the QQI level 6 Tourism with Business (6M5012) programme within the College or to travel and tourism courses in Institutes of Technology, including TUD.

Click here for CAO Progression   
   Routes for this Course

"I studied travel and tourism at Colaiste Ide and it set me up so well for my career at Dublin airport! I’ve since gone on to become an Inflight manager at British Airways. Best of luck all, it really is such a rewarding path!"
Andy Monks


1 Year

Aer Ide 2023




Places on our fulltime PLC programmes are available free of charge to VTOS applicants

Coláiste Íde College of Further Education Cardiffsbridge Road, Finglas West, Dublin 11

T 01 834 2333 / 01 834 2450 F 01 834 7242 E W

Funded by the Irish Government and supported by the European Union.

Colaiste Ide College of Further Education European Regional Development Fund Ireland's EU Structural Funds Solas CDETB - City of Dublin Education & Training Board