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Diploma in Tourism, in Travel and Tourism (IATA) Academy of Aviation

QQI Level 6 in Tourism with Business (6M5012)


This one-year, full-time Diploma course is designed for those seeking to pursue a career in the travel and tourism industry, enabling students to gain a broad understanding of travel agency and airline operations. Learners will gain a solid foundation in business studies, along with specialised knowledge in marketing and human resources. These attributes are crucial to the student’s capacity to secure employment in a variety of tourism-related enterprises. While students are trained to utilise industry- linked skills to develop entrepreneurial opportunities, some go on to progress within the Further Education sector or advance to Higher Education.

The component diploma awarded for the Airfares and Ticketing section of this course is run in partnership with and accredited by the International Airport Transport Association (IATA).

Entry Requirements

•    Leaving Certificate: Five passes at Ordinary Level, or
•    Leaving Certificate Applied, or
•    QQI/FETAC Level 4 award, or
•    Others, including mature students are assessed individually, and
•    Personal interview

Principal Area of Study

Airfares and Ticketing, Galileo Computerised Reservation System, Travel Practice, Tourism Policy and Practice, Communications, Work Experience, Personal and Professional Development, Airport Passenger Services, Human Resources Management, Global Distribution Systems, Hotel Front Office Supervision

This course also includes a four-day Airport Passenger Services Course delivered by industry specialists (Academy of Aviation), which incorporates the following aspects: Knowledge of the various roles within aviation, Customer care, and communication skills, Understanding key industry terminology, Aviation security, health and safety procedures, Personal presentation, and interview techniques.


QQI, IATA (Dip. Airfares and Ticketing), Academy of Aviation (AOA)

Career Opportunities and Progression

This course offers progression options for learners to programmes in Universities and Institutes of Technology. Third-level institutes reserve a number of places on degree courses for mature learners (over the age of 23). Learners must apply to each institute individually.

Learners who complete this major QQI award at Level 5 are eligible to apply through the CAO system for entry into participating courses in the QQI Higher Education Links Scheme (HELS). A limited number of places are available and applicants are ranked according to results achieved in their QQI major award


Graduates may pursue a career in the airline industry (cabin crew, ground staff), cruise & ferry companies, car rental and travel agencies, tourist offices, and hotels, in a supervisory capacity. Suitably qualified students will have the opportunity to study at Third level.


1 Year

Course Code: