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Office Administration with Reception Skills


Is This Course For You?

The aim of this course is to equip the learner with the knowledge, skill and competence required to carry out reception frontoffice related operations, whilst achieving excellence in customer service across a range of industries.

Students will acquire a proficiency in modern office technologies, and a minimum typing speed of 35 words per minute, enabling to carry out effective
office administration.

Entry Requirements

» Leaving Certificate: Five passes at
Ordinary Level, or
» Leaving Certificate Applied, or
» QQI/FETAC Level 4 award, or
» Others, including mature students:
Assessed individually, and
» Personal interview

What Will I Study?

Information and Administration, Text Production, Customer Service, Database Methods, Reception and Frontline Office Skills, Work Experience, Word Processing and Medical Administration/Terminology.

What Qualifications Will I Get When I Finish The Course?

QQI Office Administration with Reception Skills 5M1997 NFQ Level 5

Career Opportunities and Progression

This course offers progression options for learners to programmes in Universities and Institutes of Technology. Third-level institutes also reserve a number of places
on degree courses for mature learners (over the age of 23). Learners must apply to each institute individually.

Learners who complete this major QQI award at Level 5 are eligible to apply through the CAO system for entry into participating courses in the QQI Higher Education Links Scheme (HELS). A limited number of places are available and applicants are ranked according to results achieved in their QQI major award.

Graduates go on to secure employment in administrative affairs within a range of service- related industries, including hotels, schools, hospitals and within the
retail sector. Suitably qualified students will have the opportunity to study business and office administration at Institutes of Technology, including DIT.


1 Year

Course Code: 





Places on our fulltime PLC programmes are available free of charge to VTOS applicants

Coláiste Íde College of Further Education Cardiffsbridge Road, Finglas West, Dublin 11

T 01 834 2333 / 01 834 2450 F 01 834 7242 E W

Funded by the Irish Government and supported by the European Union.

Colaiste Ide College of Further Education European Regional Development Fund Ireland's EU Structural Funds Solas CDETB - City of Dublin Education & Training Board